Useful Information

Useful Information

Troubleshooting Help

Use the links to the left to find helpful solutions to many common pool problems.

The Importance of Water Testing

Water testing is a key factor in determining the right course of water treatment. ProGuard® always recommends taking samples from the center of the pool and balancing the water for pH, alkalinity, calcium hardness and free chlorine BEFORE applying any sanitizers, shocks or algaecides. This saves money in the long run and helps avoid unsatisfied customers. ProGuard® offers poolside water testing equipment and most ProGuard® dealers have water testing systems in place to help guide proper water treatment.

Practice Safety on a Daily Basis

ProGuard® encourages the safe handling and storage of all pool care products. Guidelines for using our chemicals can be found here or you can get more in-depth information by visiting You can also access pool safety information on the Association of Pool & Spa Professionals (APSP) Web site.

Get Help and Answers

Emergency Contact Resources: 

  • In case of emergency, dial 911
  • For assistance with neutralizing spills call BioLab, Inc. 800.859.7946 press * or call your local fire department
  • Rocky Mountain Poison Control: 1.877.800.5553

ProGuard Customer Care:

Call toll-free at 1.800.932.5943 during our business hours

ProGuard MSDS Sheets:

To request MSDS for ProGuard® products, please contact our Customer Care department by phone at 1.800.932.5943